BBVA, a Spanish multinational financial services company based in Madrid and Bilbao, Spain, is looking to spot and train in-house talent in the use of the large language models (LLMs) that are behind the success of the likes of ChatGPT. The move aims to explore more projects based on generative artificial intelligence and recently attracted over 400 employees competing in a DataRally. The competition tested their ability in interacting with AI-based models. Impressed by the positive feedback received from participants, the bank may now apply the DataRally concept to the generative AI courses it will be running as part of its Data University in-house training program.

The Spanish bank has launched several exploratory projects in recent months to gauge the potential of generative artificial intelligence in making organizational processes more efficient and generating additional added value for its customers, all the while ensuring the utmost security.

Around 440 employees from all the countries in which the bank operates put their skills to the test by taking on 12 large language model (LLM) challenges spread across various blocks. During these trials, they were tasked with processing quantitative information, finding anomalies in financial reports or identifying, scoring and classifying the level of satisfaction (or dissatisfaction) of a fictitious customer based on their comments, among other tasks. At the end of each checkpoint, the participants received feedback on what kind of prompts or commands they should have entered in order to successfully complete the challenge.

“Generative AI is here to stay,” said Curro Maturana, Global Head of GenAI at BBVA, “and it has enormous potential for businesses as they revolutionize their internal processes and embrace global development projects that will allow them to deploy their products and services simultaneously in different countries. That is why we are already training the best talent at BBVA.”

To boost training in generative AI skills, BBVA will be making generative AI courses part of its in-house Data University data training program.

The post Bank employees enter generative AI competition appeared first on Euronewsweek.

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